Scale your e-commerce business with our #1 top-ranked Virtual Assistants
- Serving over 500 clients and partnering with top e-commerce businesses
- 24/7 Live Support - Our staff is here to take care of your business needs
- Save 70% more working with our team of e-commerce assistant experts
Increase Sales and Drive Higher Revenue in Your e-Commerce Store
A successful e-commerce business means finding the right product for your target audience and delivering it with excellent customer service.
We handle all of your storefront management needs, customer support, order and inventory management, and so much more.
ACS is an industry-leading provider in e-commerce virtual assistants. We partner with small to mid-sized businesses that provide services through dropshipping, private label, wholesaling, and distribution.
What can an Ecommerce Virtual Assistant do for you?
✓ Overlook the management of online stores on platforms like Amazon, Shopify, Ebay, Walmart, Etsy, and more.
✓ Creating and uploading product listings with description, prices, and images.
✓ Managing social media storefronts like Facebook, Instagram, TikTok, and more.
✓ Managing customer order processing from payment to product delivery.
✓ Keeping track of inventory levels and updating stock information.
✓ Placing orders with suppliers and coordinating incoming shipments.
✓ Handling customer inquiries, complaints, and feedback through email, chat, and social media platforms.
✓ Managing order fulfillment, tracking shipments, and addressing any issues with delivery.
✓ Processing returns, refunds, and product exchanges according to policy.
✓ Coordinating email marketing campaigns, newsletters, and promotional offers.
✓ Managing social media accounts on different platforms, posting content, and responding to comments.
✓ Track invoicing, follow-up on overdue payments, and maintain records.
✓ Data entry for sales, expenses, and company purchases.
✓ Maintaining records of return and refund transactions.
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Popular Questions
Frequently Asked Questions
Unlock new levels of productivity with our reliable BPO support. Have a question? Our knowledgeable team has the solution.
An e-commerce virtual assistant is a remote professional who takes care of tasks for your online store, like customer service and order processing.
They handle tasks like answering customer questions, processing orders and returns, uploading product listings, and managing social media.
The virtual assistant can work on a wide range of platforms like Amazon, Shopify, Ebay, Walmart, Etsy, and more.